GDPR

VROne.co.uk - VROne Limited (VrOne) is governed by the EU Privacy Principles (APPs). The APPs regulate how personal information is handled by VROne.co.uk.'Personal information' means information or an opinion about an identified individual, or an individual who is reasonably identifiable. VROne's Privacy Policy applies to personal information collected and/or held by VROne.co.uk. This Privacy Policy also explains how we process 'personal data' about people in the European Union (EU), as required under the General Data Protection Regulation (GDPR).

We will review this policy regularly, and we may update it from time to time.

We collect personal information about our customers and/or users in order provide our products, services, and customer support. Our products, services, and customer support are provided through many platforms including but not limited to: websites, phone apps, email, and telephone. The specific platform and product, service, or support you interact with may affect the personal data we collect.

Not all information requested, collected, and processed by us is "Personal Information" as it does not identify you as a specific natural person. This will include majority of "User Generated Content" that you provide us with the intention of sharing with other users. Such "Non-Personal Information" is not covered by this privacy policy. However, as non-personal information may be used in aggregate or be linked with existing personal information; when in this form it will be treated as personal information. As such, this privacy policy will list both types of information for the sake of transparency.In some situation users may provide us with personal information without us asking for it, or through means not intended for the collection of particular types of information. Whilst we may take reasonable steps to protect this data, the user will have bypassed our systems, processes, and control and thus the information provided will not be governed by this privacy policy.

In some situations users may provide us personal information over platforms that are outside our control; for example through social media or forums. Whilst any information collected by us is governed by this Privacy Policy, the platform by which it was communicated will be governed by its own Privacy Policy.

In some situations users may provide us personal information over platforms that are outside our control; for example through social media or forums. Whilst any information collected by us is governed by this Privacy Policy, the platform by which it was communicated will be governed by its own Privacy Policy.

Information that you specifically give us

While you use our products and services you may be asked to provide certain types of personal information. This might happen through our website, applications, forum, support portal, online chat systems, telephone, paper forms, or in-person meetings. We will give you a Collection Notice at the time, to explain how we will use the personal information we are asking for. The notice may be written or verbal.

We may request, collect, or process the following information:

• Account Details - Username/Handle, first and last name, date of birth, gender, product details, profile picture or avatar.
• Contact Details - email address, phone number.
• Location Details - physical address/delivery address, timezone.
• User Generated Content - Blogs, comments, descriptions and attachments, user profiles, product reviews, contest descriptions and attachments, user messages etc.

Users can give permission for us to connect to their account on other platforms to collect personal information. This includes but is not limited to Facebook, Twitter, LinkedIn, and Google. Information collected will be governed by this Privacy Policy. Users can stop us from collecting data from other platforms by removing their access on the other platform or by contacting the other parties support team or help desk.

In some situations, personal information of users may be collected from public sources.

We may collect or process the following information:

• Basic Details - username, profile picture.
• Contact Details - email address, phone number.
• Location Details - physical address/delivery address, timezone.
• List of contacts - email provider address book.
• User Generated Content - user profile (basic profile)
• User Generated Content - user optional information (in addition to your basic profile)

For questions relating to this GDPR Policy, please click on 'Contact us' at the bottom of this page.